Privacy policy - TashUnpacked

Last updated: 1 st September 2025

TashUnpacked (“we”, “our”, “us”) respects your privacy and is committed to

protecting your personal information. This Privacy Policy explains how we collect,

use, store, and protect your information when you visit our website and purchase our

digital travel guides.

1. Information We Collect

  • Personal details: name, email address, and billing information when you make a purchase.

  • Technical information: IP address, browser type, and pages visited on our website (via cookies and analytics).

  • Payment information: processed securely through third-party payment providers. We do not store your full card details.

2. How We Use Your Information

We use your information to:

  • Process your orders and deliver digital products.

  • Communicate with you about purchases, updates, or customer support.

  • Improve our website and services.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers (e.g., payment processors, email platforms) to complete your order.

  • Legal authorities if required by law.

4. Cookies

We use cookies and analytics tools (such as Google Analytics) to improve your browsing experience. You can disable cookies in your browser settings.

5. Data Storage and Security

We store information securely and take reasonable steps to protect it. However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights (NZ Privacy Act 2020)

You have the right to:

  • Access and request a copy of your personal information.

  • Ask us to correct or delete your information.

  • Withdraw consent for marketing communications.

To exercise your rights, contact us at: [info@tashunpacked.com]

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “last updated” date.

Terms of Service – TashUnpacked

Last updated: 1 st September 2025

These Terms of Service (“Terms”) govern your use of the TashUnpacked website and the purchase of our digital travel guides. By using our website, you agree to these Terms.

1. Products

  • TashUnpacked sells digital travel guides delivered electronically after purchase.

  • Once your order is confirmed and payment processed, you will receive access/download instructions.

2. Pricing & Payment

  • All prices are listed in New Zealand dollars (NZD) and include GST where applicable.

  • Payments are processed securely through third-party providers (e.g., Stripe, PayPal).

3. Delivery

  • Digital products are delivered via email or download link.

  • Please ensure your email address is correct at checkout.

4. Refunds & Returns

  • As our products are digital, all sales are final. Refunds will only be provided as required by the Consumer Guarantees Act 1993 or other applicable NZ law.

  • If you experience issues accessing your guide, please contact us at [info@tashunpacked.com] and we will help resolve it.

5. License & Use of Guides

  • When you purchase a guide, you are granted a personal, non-transferable, non-exclusive licence to use it.

  • You may not share, resell, reproduce, or distribute our guides without written permission.

6. Intellectual Property

  • All content, including text, images, and designs, are owned by TashUnpacked.

  • You may not copy, modify, or exploit our content without prior consent.

7. Limitation of Liability

  • Our guides are created to provide travel information and recommendations.

  • We do not guarantee accuracy of third-party services (e.g., hotels, transport, attractions).

  • We are not liable for any loss, damage, or injury resulting from the use of our guides or website, except as required by law.

8. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be handled in New Zealand courts.

9. Contact

For questions about these Terms, please contact us at: [info@tashunpacked.com]